Guests can expect WiFi and 32-inch LCD TVs with satellite channels. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:30 AM. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Relish the international cuisine at Atyaf, one of 10 onsite restaurants. Centrally located in Mecca, the hotel is connected to a shopping center and also a short walk from Great Mosque of Mecca and King Fahad Gate. This 1650-room, 5-star hotel welcomes guests with conveniences like 10 restaurants, 24-hour room service, and a conference center. The most frustrating part of my stay was the number of the elevators I had to use every time I left the hotel in addition to half the elevators not working for the floor I stayed on and the large number of people needing to use the elevators which made using the elevators an ordeal.įairmont Makkah Clock Royal Tower places you next to Abraj Al-Bait Towers and within a 10-minute stroll of other popular attractions like Well of Zamzam. When I reached the level, the security staff informed me that the office is closed on Saturday and Sunday.
Also, I requested a service & staff directed me to an office on M4 level. I had to take nearly a full circle of the floor to reach the room. Luckily a staff member was with me and informed me that the 58th floor button was “R3”. I got in the elevator but could not find the button. After asking housekeeping staff I was directed to the elevators.
I was given a room on the 58th floor without any directions to the only elevators that can take me to the floor. Because you did not book directly with us you don’t have any benefits.” When I asked if any of my loyalty platinum membership benefits applied, the answer was an unapologetic “No. This time I noted that the front desk staff was not as friendly as before. I had previously stayed here a few years ago and was very happy with the overall experience.
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